Refund Policy

Article 8. Plan Changes and Refund Policy

① Switching between Pro and Max takes effect immediately and requires no additional payment. The remaining period is converted at the daily rate of the target plan to set a new expiry date, so the remaining time may grow or shrink in the process. ② Moving from the Free plan to a paid plan for the first time is charged at the price of the chosen period (1 month or 1 year). Paying again for the plan already in use extends the period, starting from the end of the time you have left. ③ Refund policy: • Within 7 days of payment, unused, and no plan conversion (Pro↔Max) in between: Full refund • Within 7 days of payment, but the paid plan was used for at least 1 day or the plan was converted in between: Refund may be restricted • More than 7 days after payment: Generally non-refundable (pro-rated refund if due to Company fault; full refund for duplicate charges) Refund requests may be submitted via the Contact Us form. ④ The Company will process refund requests within 3 business days of receipt.